Many companies have nowadays a robust and reliable IT infrastructure, enabling their employees to use messaging and networked computers to share information.

Nevertheless, it isn't enough for managing critical processes such as customer claims processing, purchasing, quality and risk management or project follow-up. All these processes require robust content and process management features.

According to a recent survey of Doculabs - "due to lack of suitable tool, a majority of companies are still using in 60% to 95% of cases, paper or electronic files to regroup, organize and monitor vital information related of their critical business processes. This greatly affects the efficiency of employees and service to customers".

A unified content and processes management solution such as Avanteam Process Suite, will allow these organizations to use the full potential of their existing IT environment computers to regain control of their critical documents, files, emails, and all other forms of business content and improve the agility and the traceability of their business processes:

• Integrated BPM framework: Avanteam Process Suite is the fastest way for business and IT People to collaborate on business process improvements and turn ideas into real world solutions. Our unique approach not only addresses the entire lifecycle of a business process (from idea generation and modeling all the way through deployment and optimization) but also breaks down the barriers between people with different skill-sets. It’s not enough to roll out solutions quickly – it’s also vital to provide tools which get everyone in the business committed to process improvement and business agility.

• Document and Content Management: With Avanteam Process Suite, your organization can regain control of its critical business documents, files, email, and all other forms of business content. Once your content is collected and stored, your users have fast and easy access to documents, files, and information directly from their desktop. With this capability, you will rapidly see an increase in the quality of business decisions, workplace productivity, and even elevated levels of delivered customer service. In today's highly regulated and complex corporate environment, Avanteam Process Suite can provide substantial value in your overall compliance and corporate governance efforts. You can make sure the right information is being stored, for the right time - and only accessed and used by authorized information workers. And of course, Avanteam Process Suite tracks and records all activity that occurs within the system, giving you a comprehensive audit trail that can be easily accessed for documented evidence to support your operational soundness.

• Intelligent Document Capture: Avanteam Process Suite frees you from manual handling of incoming documents - no matter if they arrive on paper or in electronic form. It's advanced automatic data capture technology (from LAD Services - a subsidiary of French La Poste) enables you to simply put all your incoming mail in a scanner and let the computer sort the documents. If your documents arrive in electronic form, they are also easily incorporated into the flow. The result is a business process improvement initiative that reduces operational costs, increases data accuracy and accelerates business processes for enterprises of all types and sizes.

• Advanced Roles and Rules Management: process execution requires the collaboration and the participation of many people and often these people could have to play different role inside organization. BPM software must be able to dynamically manage people, role, access and support complex business rules. Avanteam Process Suite integrates an organization database that clearly defines the role and prerogative of everybody inside organization. Its advanced workflow engine supports nested business rules and processes with sub-processes orchestration, enabling companies to easily model, deploy and manage complex processes.

• Process monitoring and reporting: the only way to improve a business process is to be able to measure and analyze it. Process Studio will give management relevant information about automated processes: Who? When? Why? These business indicators accessible in real-time will help management to discover bottlenecks, anticipate risks and take appropriate decisions.

• Integration of ERP’s and databases: various connectors allow Avanteam Process Suite to easily interface with most ERP systems and databases such as SAP©, Oracle©, PeopleSoft©, JD Edwards©, Sage©, etc.