This World leader in Chemicals Specialties, uses Avanteam Process Suite across Europe to manage its entire Quality Compliance & Improvement System

To manage and improve its quality system around Europe, COVENTYA decided in 2002 to set up a global quality system capable of managing thousand of documents in several countries and several languages. The targeted solution had to manage all quality documents ands records: audits, non-conformities, customer claims, but also all corrective and preventive actions associated to these quality records. For Pierre Legault – COVENTYA Quality Director the solution had to:

• Allow the global and dynamic management of various quality records and activities
• Automate quality processes such as audit planning, non-conformities and incident tracking, corrective and preventive actions follow-up
• Be easy to learn and easy to use
• Work on different sites with different languages across Europe.

After the evaluation of several solutions, COVENTYA choose Avanteam Process Suite who responded entirely to its requirements.

Today, more than 3000 quality documents & record dispatched across 6 countries are managed by Avanteam Process Suite.

The ImplementationRetour sur Investissement

For Pierre Legault – COVENTYA Quality Director, Avanteam Process Suite offers the following benefits:

Benefits Save of time Secure and coherent quality system Continuous process improvement through integrated indicators

Key Features Central customer follow-up repository Dynamic workflow supporting business roles and rules 100% web enabled application

• Save of time, Ease of use: thanks to QM visual navigation; everybody is capable of finding quickly the required documents or take relevant action.
• Secure and coherent quality system: One global and standard system for all enterprise and its foreign subsidiaries in six countries.
• Open and scalable solution: QM integrated Forms & Process designers offers COVENTYA a unique & powerful environment to model and automate other processes (recruitment, procurement, training follow-up), which could potentially reduce paperwork, improve reactivity and customer satisfaction.